Terms & Condations

Equipment warranty:
• In the instance that, BCA Grain and Feed Company Limited is unable to deliver the equipment or render services when prevented from doing so by embargoes, export control, fuel shortages, power shortages or failures, including but not limited to load shedding, strikes, flood, fire, riots, civil disturbance or any other reason whatsoever not within the reasonable control of BCA Grain and Feed Company Limited, generally referred to as acts of God, in such circumstances, BCA Grain and Feed Company Limited’s obligations shall be deemed to be suspended. BCA Grain and Feed Company Limited shall give the consumer notice of such fact as soon as reasonably possible and the parties shall negotiate in good faith as to when delivery is to occur. In the instance that the parties should fail to agree as to when delivery is to occur BCA Grain and Feed Company Limited shall be entitled to deliver within a reasonable period of time. BCA Grain and Feed Company Limited shall not be liable for any damages incurred as a result of events contemplated in this clause.
• Specification: Our quotation covers the items of equipment specified only and does not cover any alterations or additions that may be necessary to either new or existing buildings or installations.
• Our equipments are sold as per the manufacturer’s details provided in our quotation/catalogue, but due to the manufacturer’s policy of continuous development and improvement, the manufacturer reserves the right to change or modify the design or construction without notice. Hence the illustrations in our catalogue are not binding and may be changed without prior notice or obligation.
• It is the Buyer's responsibility to inspect the shipment upon receipt. If any external damage is noticed, the Buyer must accept the shipment only after the driver has noted the damage on the Buyer's delivery receipt and requested an inspection by the carrier.
• If the shipment arrives with internal/concealed damage, the customer must contact BCA Grain and Feed Company Limited within 24 hours to initiate the right to claim for "concealed damage". BCA Grain and Feed Company Limited reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.
• The equipment is assumed to be delivered to the Buyer, 14 days after installation and thereafter, the Seller has the right to demand the payment balance due from the Buyer.
• Responsibility:It is explicitly agreed that the seller will not refund the buyer any compensation for injuries of persons, for damages of goods which are not a subject matter of this contract, for other damages and for missed profits, provided it does not arise from the circumstances of the individual case that the seller has operated in gross negligence.
• Consequential Losses: Except as otherwise provided in these conditions the liability of the seller is excluded to the buyer for production shutdown, escaped profit, failure of utilisation, contract losses or any other economic or indirect secondary damage.
• For CIF orders, the equipment delivery is fulfilled when the equipment is handed over to the client's clearing and forwarding agent.
• No cancellation of special import-, custom made or general orders will be accepted after placement of official order. If the buyer withdraws after the order obligation has been given - equal for which reason – from the purchase, BCA Grain and Feed Company Limited has the right to request for a cancelation fee of 15% of the selling price of our equipment. In case of special order, BCA Grain and Feed Company Limited can desire additional charges.
• E &OE – BCA Grain and Feed Company Limited reserves the right to correct any errors.
• Duties & Taxes: All prices exclude VAT, unless otherwise indicated.
• Buyer is responsible for providing standard receiving facilities for large and/or heavy shipments. Special unloading or delivery can be arranged provided BCA Grain and Feed Company Limited is notified at the time of order placement. Please note that additional charges may apply to the above. For such arrangements please contact BCA Grain and Feed Company Limited for a quotation.
• All quotes for installations assume that services related to the equipment are in place at the Buyer’s site (including, but not limited to, gas, plumbing, electrical, and ventilation) as per the equipment manufacturer's specifications prior to installation of the equipment.
• Items prefixed with "MISC-" are subject to regulatory approval once BCA Grain and Feed Company Limited receives acceptance from the Buyer. They are special order, and as such may not be returnable.
• Instructions / regulations: The buyer confirms to have received, with the handing over of the equipment, the instructions manual, training and has been cleared up about the proper handling as well as the safety regulations and servicing instructions of the equipment.

Not included in our present offer:

• The metal structures, the decking, the locks, the pit grids, the supporting of the equipment, access ladders, the closing and sealing of tunnels, waterproofing and drilling on metal parts, seals in general, and so on …
• All electrical connections, earthing of our equipment, supply of electrical equipment, electrical starters and frequency diverter, lighting, electrical bonding braid, and so on….
• Paint for finishing works
• The supervision and janitorial, unloading equipment, lifting, tools, restraint on the possible final place, and so on.
• Masonry: concrete massif, drilling, draught proofing, seals, seals in general, sealing between walls and roofs, etc.
• Everything which is not specify in the present offer.

Equipment warranty:

• The Manufacturer guarantees that the equipment delivered is of recent technology and has been manufactured with new materials of first quality.
• The Manufacturer guarantees that its equipment is manufactured to the highest standards and is in perfect working order.
• The Manufacturer undertakes to replace all parts recognized as defective as soon as possible. The equipment is guaranteed to be free from defects in materials and workmanship for one year from date of purchase. This warranty does not cover the batteries or damage resulting from misuse, neglect, accident or unauthorised installation or maintenance. This warranty does not apply to any equipment which has been repaired or altered by unauthorised personnel. The foregoing warranty is exclusive and in lieu of all other warranties of merchantability, fitness for purpose and any other obligation or liability in connection with its product and the Seller will not be liable for consequential damages. Warranty is void In case of accident/mishandling/service by unauthorized personnel.
• The buyer has to report warranty-defects within 8 days after delivery in writing. The seller is able to choose:
  • to repair the defective product on the spot,
  • the buyer should send the defective equipment or the defective parts back to the seller "freight-free" for repairing.
  • the seller can exchange the defective parts.
  • in case of used goods the seller can choose between exchange and improvement.
• The expended wages and costs for the installation and removal will be borne by the buyer. Goods- or partial return for reparation or exchange is only allowed after the consent of the seller. Defect removal by the seller exerts no influence on the warranty term.
• This guarantee only applies if the equipment is assembled and used as per specification and does not cover damages due to incorrect use, or indirect damages and Operating losses.
• The guarantee is valid for 12 months from date of invoice. There is no warranty for used machines.